Backed by a strong track-record of innovation, near 6500+ associates and footprint in more than 20 global locations, Zensar’s comprehensive range of software services and solutions enable its 400+ forward-looking customers to cross new thresholds of business performance.
Minimum 6month of BPO collections experience.
Ability to process transactions/ placing collections calls as per the Clients requirement.
Maintaining Client focus all the time and answering to Clients Complaints /Queries using the standard guidelines.
Pulling AR ageing report on a weekly basis.
Sending monthly statement to all our customers.
Thorough follow up with clients using the weekly AR ageing report.
Calling customers for payment promises and query resolutions.
Resolving issues to get invoices paid in timely manner.
Escalation of unpaid invoices as per the hierarchy.
Preparing weekly dashboards to see the collection progress.
Attending business meetings to discusses particular report.
IT Tower, Kharadi,