Provide effective and timely resolution to a range of customer inquiries and follow them up to final resolution.
Complete call logs and reports.
Strive to provide end to end one-call solution to every customer that he/she talks to.
Self-motivated and flexible to work in shifts.
Should have negotiation skills to deal with different kinds of customers and different situations.
Able to meet deadlines along with working under pressure.
Should be able to work as a team member.
Ibibo Group Pvt Ltd,
B1 Golden Enclave, Floor 1,
Corporate Block, Old Airport Road,
Bangalore- 560017, Adjacent to HDFC bank