Resolution of all DNE complaints within 24 hrs.
Common bucket Management to re-route any common bucket calls within 2 hrs. of call log.
Track pre paid connections and escalate to ZH for any case pending beyond 24 hrs.
Should have excellent MS Excel implementation skills.Should be well versed in MS Excel.
L-100, Road No. 21, 3rd Floor,
Manikunj Appartment S K Nagar, Near Andhra Bank, Patna - 800001