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Sunday, 12 June 2016

Genpact Walkin for Voice and Non Voice Profiles on 13th to 15th June 2016


Genpact Walkin for Voice and Non Voice Profiles on 13th to 15th June 2016

About Genpact Company

Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India's largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities.Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey. Genpact also topped the list of companies in the Dataquest 2005 BPO Company rankings.

Job Description


  • Claims Processing & Adjudication
  • Analyze the Policy document and make decision on claims eligibility
  • Work on the commission reports sent by the client
  • Good communication skills will be preferred


  • Understand the customer's query and provide assistance by logging service tickets thereby ensuring timely resolution
  • View Information from various applications and update the records accurately
  • Meet process target standards with high Fatal error accuracy and Overall Accuracy
  • Its a blended process with 80% voice & 20% emails catering to service request related to Inkjet & Laser Printer/Digital copiers/Fax machines/ Camera/Camcorder etc


  • General Ledger Maintenance (Cost center, Company code, account, project code, intercompany).
  • Open/Close GL period
  • Monthly /Quarterly reports and roll forwards.
  • Balance sheet reconciliations
  • Closing & Reporting


  • Invoice Processing in SAP
  • PO/ Non PO Processing
  • Critical Vendor, Vendor reconciliations
  • Manage incoming queries & invoice processing
  • Handle vendor master maintenance


  • Collect on past due invoices
  • Maintain customers profile and portfolio effectively
  • Provide update on accounts to the customer
  • Complete ownership on individual portfolio of accounts
  • Ability to make good number of calls to the customers to understand the reason for due amount

Interview Venue

Genpact India,
2nd Floor Ram Laxmi Parisar,
Malviya Nagar Bhopal


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